HELP & SUPPORT
How can we help?
For account, extension, data, or community questions, contact us and include as much detail as you can.
Email support
Useful details: the retailer, product link, what you expected to happen, and a screenshot where possible. Do not send passwords, payment details, or full postcodes.
Quick checks
Not receiving alerts? Keep Chrome open, ensure Chrome notifications are allowed, and use Check now in the extension.
Availability looks wrong? Open the retailer page in Chrome and confirm the selected variant, location, and postcode settings.
Need to report a comment? Use the Report link under the community update. Reports help us hide spam and misleading posts.